Accessibility designed in. Not bolted on.

Accessible Me helps organisations spot accessibility barriers across learning, content, services and customer journeys — then find the right practical route forward. We help teams take the right next step before barriers become risk, rework or exclusion.

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Accessibility work with teams across financial services, technology, learning, government and the third sector.

Why Accessible Me?

Accessibility rarely sits in one team. It touches learning, HR, digital, product, legal, procurement, marketing and customer experience — often all at once. Most organisations know something needs to change but are not sure where the real problem is, who needs to be involved, or what the best first step should be.

That is where we come in. We help you identify what is really causing the barrier, who needs to be part of the solution, and what practical action will make the most difference.

Identify the real barrier

We look beyond the symptom to find what is actually causing the problem — whether that is a process, a skill gap, a system or a culture.

Involve the right people

Accessibility problems are rarely solved by one team. We help you work out who needs to be in the room and what each person's role should be.

Choose the best first step

Not every organisation needs the same thing. We help you find the practical starting point that fits your situation, your budget and your goals.

Keep it practical and joined-up

Some work is delivered by us. Some is delivered with trusted partners. Either way, we keep the work accountable and connected to real outcomes.

What are you trying to improve?

Accessibility problems show up differently in every organisation. Tell us what you are working on — we will help you find the right starting point.

Accessible learning

The problem: Learning content that excludes people is expensive to fix after the fact.

The consequence: Inaccessible programmes create legal risk, reduce reach and undermine inclusion commitments.

Best first step: An accessible learning design review to identify what needs to change and where to start.

Inclusive workplace

The problem: Recruitment, onboarding and day-to-day systems often exclude disabled employees without anyone realising.

The consequence: Organisations lose talent, face tribunal risk and fail to meet their Equality Act obligations.

Best first step: A workplace accessibility audit or a fit call to map the barriers and agree priorities.

Customer journeys and digital

The problem: Inaccessible websites, apps and digital products create barriers that most teams have never noticed.

The consequence: You lose customers, create legal exposure and damage your reputation with disabled users.

Best first step: A WCAG-based accessibility audit with a prioritised, plain-English action plan.

Accessible marketing and content

The problem: Campaigns, emails and social content often exclude people through poor contrast, missing alt text or inaccessible formats.

The consequence: Your reach is smaller than it should be and your brand signals exclusion to 1 in 4 people.

Best first step: A content accessibility review and a practical guide for your marketing team.

Compliance and risk

The problem: The Equality Act, public sector regulations and the European Accessibility Act create real obligations that many organisations have not fully mapped.

The consequence: Unaddressed risk can lead to enforcement action, reputational damage and costly remediation.

Best first step: A compliance risk review to understand your exposure and build a credible response.

Not sure where to start

The problem: Most organisations know accessibility matters but do not know which problem to tackle first.

The consequence: Without a clear starting point, accessibility stays on the to-do list and the risk grows.

Best first step: A free 30-minute accessibility fit call to get a clear picture of where you are and what to do next.

Choose a practical first step

Not sure which service is right? These four starting points cover most situations. Pick the one that fits where you are.

Free

Accessibility fit call

A free 30-minute conversation to understand your situation and identify the best next step. No sales pitch. No jargon. Just an honest conversation about where you are and what would help most.

Book a fit call

Paid

Accessibility impact mapping

A focused paid starting point for organisations that need clarity before committing to a larger programme. We map the real accessibility barriers, identify quick wins, agree priorities and recommend the right route forward. Best for teams who know something needs to change but are not yet sure whether they need training, an audit, A11yShip, advisory or partner support.

Book a fit call

For senior leaders

Founder advisory

Strategic support with Michael Osborne for senior leaders, board-level decisions, complex risk reviews and high-stakes accessibility questions. Retained or project-based.

Explore advisory

Enterprise and licensing

Larger programmes, multi-site delivery, ongoing assurance or licensed solutions for enterprise organisations. We scope these individually to fit your structure and goals.

Talk to us

Five reasons organisations invest in accessibility

Reach and serve more people

Better access supports customer experience, employee participation, learning outcomes, recruitment and service delivery. 1 in 4 people in the UK are disabled — and their networks are wider still.

Reduce avoidable rework

Finding barriers early is usually easier and cheaper than fixing them after launch, procurement, rollout or complaint. Accessibility designed in costs less than accessibility bolted on.

Save internal time

Help teams stop piecing together conflicting guidance or managing multiple specialists without a clear route. One joined-up approach is more efficient than several disconnected ones.

Reduce risk

Identify accessibility issues, evidence gaps and weak processes before they become larger operational, procurement, regulatory or reputational problems. The Equality Act 2010 and public sector regulations create real obligations.

Build lasting capability

Leave internal teams more confident and capable rather than dependent on consultants. Accessibility becomes part of how your organisation designs, builds and communicates — not a recurring emergency.

How change happens

Start small, build momentum, sustain progress

Most organisations do not need a large programme to begin. They need a clear starting point, early evidence that it is working, and a practical way to keep going. That is how lasting accessibility change happens.

1Start small

Get clarity before you commit

Begin with an accessibility impact mapping session or a fit call. We identify the real barriers, agree the priorities and recommend the right route — so your first investment goes to the right place.

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2Build momentum

Create early wins your team can see

A focused audit, an A11yShip session, a targeted training programme or a practical implementation sprint. Each one delivers something tangible — and builds the internal case for doing more.

Explore our services

3Sustain progress

Embed accessibility into how you work

Ongoing assurance, capability building, advisory support and partner networks. We help you move from project-based fixes to accessibility as a normal part of how your organisation designs, builds and communicates.

Talk to us about long-term support

Three ways to work with us

Different organisations need different starting points. Choose the route that fits where you are.

Standard services

Repeatable services including accessibility audits, training, immersive team-based learning experiences (A11yShip) and practical implementation support. Right for teams ready to act.

View our services

Recommended for senior leaders

Founder advisory

Strategic support with Michael Osborne for senior leaders, complex decisions, risk reviews and high-stakes accessibility questions.

Explore advisory

Enterprise and licensing

Larger programmes, multi-site support, repeat delivery, ongoing assurance or licensed solutions for enterprise organisations.

Talk to us about enterprise

Guidance for your role

Find the route for your role

Accessibility looks different depending on what you are responsible for. Find guidance, resources and support relevant to your work.

Learning and development

Make learning easier for more people to access and use.

Guidance for learning and development

HR, people and inclusion

Remove barriers from the employee experience.

Guidance for HR and people teams

Digital, product and IT

Build accessibility into digital decisions earlier.

Guidance for digital and product teams

Marketing and communications

Create information more people can understand and use.

Guidance for marketing and communications

Procurement

Ask better accessibility questions before you buy.

Guidance for procurement teams

Leaders and decision-makers

Turn accessibility ambition into practical action.

Guidance for leaders

Introducing A11yShip — our hands-on accessibility experience

A11yShip (pronounced 'allyship') is our immersive, team-based accessibility programme. Through barrier-based challenges and facilitated reflection, your team builds genuine accessibility capability — not just awareness. A practical, ongoing way to embed accessibility into everyday work.

Explore A11yShip

Proof in practice

Organisations that have worked with us

We have worked with teams across financial services, technology, government, education, healthcare and the third sector. From global enterprises to small charities — the accessibility challenges are different, but the need for practical, accountable support is the same.

Financial services
Technology & learning
Central government
Education & arts
Third sector
Professional services

See how we work

What our clients say

"Accessibility is not just an important lever for an inclusive culture at ING, it's also a mandatory requirement which our in-house instructional designers need to understand and put in practice. Michael brought deep expertise in learning design and accessibility helping us to expand on our global standards, and delivered a practical session with actionable insights, and one that delivered immediate value to our teams."

"Michael not only opened our eyes to the importance of making our content accessible but also ignited genuine enthusiasm within our team. He demystified the various regulations surrounding accessibility and provided us with a clear, actionable path forward. His team's development work and compliance audits have been invaluable, and we will undoubtedly continue to rely on their support in the future."

"Mike came in and educated the workforce on the spectrum of neurodiversity, the value of neuro-inclusion in businesses and left us with key takeaways and ideas we can implement. His authenticity is what differentiates him — he approaches education by tapping into his lived experiences, connecting with the team as employees, managers and parents. I would highly recommend his services and expertise to feed into your DEI strategy and initiatives; the value he will bring is unparalleled."

How we deliver

Accessible Me operates as a hub and orchestrator. We do not pretend one organisation can do everything — and we do not try to. Our role is to understand your situation, design the right approach, and bring together the right people to deliver it.

Hub & orchestrator

Accessible Me

Strategy, design, quality assurance and client accountability sit with us. We own the outcome.

Direct delivery

Audits, training, A11yShip sessions and advisory work delivered by our own team.

Trusted associates

Specialist practitioners we know, trust and have worked with — brought in when the work calls for it.

Partner network

Organisations including WeChange.AI, Accessibility Shield, National UpSkill and AccessEquistar Global, each bringing complementary expertise.

Your internal team

We work alongside your people, building capability so the work does not stop when we leave.

Whatever the shape of delivery, the accountability stays with us.

Proud to partner with

We work alongside trusted partners who share our commitment to making the world more accessible. Interested in partnering with us? Interested in working with us? Learn about partnership routes.

How it works

Step 1: Tell us what is happening

Share what you are noticing — a complaint, a risk, a gap, a goal. There are no wrong answers.

Step 2: We identify the real problem

We look beyond the symptom to find what is actually causing the barrier and who needs to be involved.

Step 3: We recommend the best first step

We suggest the practical starting point that fits your situation — not a generic solution.

Step 4: We agree scope and outcomes

We agree a clear scope, timeline and outcome so you know exactly what to expect and how success will be measured.

Step 5: We build capability and next steps

We deliver the work, build your team's confidence and help you keep accessibility moving forward.

Ready to make accessibility part of how you work?

Book a free 30-minute fit call. We'll listen, ask the right questions and help you find the best starting point — no pressure, no jargon.

Book an accessibility fit call Explore how we help